Compliance Overview
We operate under applicable legal frameworks and maintain compliance programs to detect, prevent, and respond to potential violations. Our compliance measures include identity verification, transaction monitoring, sanctions screening, and regulatory reporting where required.
1. Know Your Customer (KYC) & Anti-Money Laundering (AML)
To maintain platform integrity and comply with legal requirements, we implement KYC/AML procedures:
- Identity Verification: Users must provide valid identification documents and personal information.
- Ongoing Monitoring: We monitor accounts and transactions for suspicious activity.
- Source of Funds: We may request information about the source of funds for certain transactions.
- Enhanced Due Diligence: Higher-risk accounts may require additional verification steps.
- Record Keeping: We maintain records as required by applicable regulations.
2. Sanctions & Restricted Parties
- Sanctions Screening: We screen users and transactions against sanctions lists maintained by relevant authorities.
- Restricted Jurisdictions: Services may not be available in certain jurisdictions due to legal or policy restrictions.
- Prohibited Persons: Individuals or entities on restricted lists are not permitted to use our Services.
- Geographic Restrictions: We may block or restrict access from certain regions to comply with applicable laws.
3. User Obligations
Users are required to:
- Provide accurate and complete information during registration and verification.
- Promptly update account information if circumstances change.
- Comply with all applicable laws and regulations in their jurisdiction.
- Report suspicious activity or potential security issues.
- Not use Services for illegal purposes, money laundering, or sanctions evasion.
- Cooperate with our compliance inquiries and requests for additional information.
4. Transaction Monitoring
We monitor transactions to detect and prevent:
- Unusual or suspicious patterns that may indicate money laundering or fraud.
- Transactions involving sanctioned parties or restricted jurisdictions.
- Activities that violate our Terms of Service or applicable laws.
- Attempts to circumvent platform limits or restrictions.
Suspicious activities may result in account suspension, transaction delays, or reporting to relevant authorities.
5. Regulatory Reporting
Where required by law, we may be obligated to:
- Report suspicious transactions to financial intelligence units or other authorities.
- Provide information in response to lawful requests from regulators or law enforcement.
- Maintain records for regulatory examination or audit purposes.
- Comply with tax reporting requirements in applicable jurisdictions.
6. Data Protection & Privacy
Our compliance with data protection laws is detailed in our Privacy Policy. We implement appropriate technical and organizational measures to protect user data while meeting legal and regulatory requirements for data retention and disclosure.
7. Account Actions & Compliance
To maintain compliance, we may take the following actions:
- Account Verification: Request additional documentation or information.
- Transaction Holds: Temporarily hold transactions pending compliance review.
- Account Limitations: Restrict certain features or transaction limits.
- Account Suspension: Suspend accounts pending investigation of potential violations.
- Account Closure: Close accounts that violate terms or applicable laws.
- Fund Freezing: Freeze funds to comply with legal obligations or prevent fraud.
8. Cooperation with Authorities
We cooperate with legitimate requests from law enforcement, regulators, and other authorized entities in accordance with applicable laws. This may include providing information, freezing accounts, or taking other actions as legally required.
9. Jurisdictional Requirements
Compliance requirements vary by jurisdiction. Users are responsible for understanding and complying with laws applicable to them. We may implement different compliance measures for users in different jurisdictions based on applicable legal requirements.
10. Compliance Updates
Laws and regulations are subject to change. We may update our compliance procedures, policies, and terms to reflect new requirements or changes in legal frameworks. Users will be notified of material changes through our platform or communication channels.
11. Reporting Suspected Violations
If you suspect a compliance violation or have concerns about our compliance practices, please contact our compliance team through our support channels. We take all reports seriously and will investigate appropriately while maintaining confidentiality where possible.
12. Compliance Contact
For compliance-related inquiries, questions about our procedures, or to report concerns, please contact our support team. We are committed to transparency and will address legitimate compliance questions to the extent permitted by law and our policies.